tag:blogger.com,1999:blog-29962318.post7510590962045611218..comments2009-07-19T20:48:22.558-04:00JWhttp://www.blogger.com/profile/04519709180822160333noreply@blogger.comBlogger42125tag:blogger.com,1999:blog-29962318.post-84247531150484886522009-07-19T20:37:01.096-04:002009-07-19T20:37:01.096-04:00Go to Baxter&#39;s if you want the WORST Customer Service EVER!<br /><br />The owners of Baxter&#39;s also owned the restaurant named 101 in Phoenixville. 101 is now called Baxter&#39;s in Phoenixville.<br /><br />I had booked a party for over 50 people at the restaurant in Phoenixville. I had selected the menu and made arrangements for the service and bar. I kept in weekly contact with the manager concerning the event. Three days before the event I called the manager to again confirm the arrangements. I then received very upsetting information. He told me the doors were locked at 101 and the party could not be held there. As you can imagine I was very upset. At the last minute I had find another location to hold the party and I had to contact everyone on the invitation list. <br /> <br /><br />This was extremely unprofessional. No one called me, I had to call the restaurant manager to find this horrible news. I am so surprised at the complete LACK of customer service. They did not keep their commitment to having my party and they were not even going to contact me. If I had not reached their restaurant manager my guest would have showed up to a closed restaurant.<br /> <br />After this happened I sent a letter to Baxter&#39;s owners. I was giving them the benefit of the doubt to make sure they were informed of this situation. They never contacted me. <br /> <br />From this situation, it is clear why they are having so many problems running their restaurants.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-84523000691764484082008-08-24T18:38:00.000-04:002008-08-24T18:38:00.000-04:00We were there for happy hour and we had a wonderful time. The service was friendly and the food was good. We didn't order entrees but I thought the bill was extremely reasonable. We had burgers and appetizers and everything was very good. Great addition to Phoenixville!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-5831566535369056422008-07-22T11:17:00.000-04:002008-07-22T11:17:00.000-04:00hey 101 bridge resturant employes<BR/>me and some friends are recently visit your place<BR/>let me tell you guys you did a outstanding work<BR/>the food chef jeff createt was outstanding,thanks jeff we loved it<BR/>the services was fantastic<BR/>the place looks awesome<BR/><BR/>thanks again to all of you<BR/>horstAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-6015749152289839702008-07-16T12:48:00.000-04:002008-07-16T12:48:00.000-04:00service: awfully animated.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-81565659254935380052008-07-12T14:17:00.000-04:002008-07-12T14:17:00.000-04:00http://101bridgest.com/contact.html <BR/><BR/>Please check this out for their information.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-65593556857802757832008-07-11T09:03:00.000-04:002008-07-11T09:03:00.000-04:00Anyone have a phone number for 101 Bridge???Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-55479197961002222952008-07-09T13:01:00.000-04:002008-07-09T13:01:00.000-04:00I've been to the pub At 101 Bridge 3 times now. As a single woman, I felt very comfortable sitting at the bar by myself. The bartender, Patrick, has been in the business for many years and it shows. He remembers my name every time. I think that the drinks are affordable and I've eaten the stuffed mushrooms & the steel mill sandwich. Both were excellent!! Eating in a new restaurant in the first few days is always risky, but judging from the large some of money that has obviously been invested here, I'm sure that those of you who had a bad experience will find changes on their second visit. I just can't see the owners allowing frozen bread or mediocre service to continue. This is why all comments are important.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-76928355537528901072008-07-09T12:52:00.000-04:002008-07-09T12:52:00.000-04:00Mr. Realistically, give it a rest.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-13748471183235314122008-07-07T18:15:00.000-04:002008-07-07T18:15:00.000-04:00Those who have been there, is there anything on the menu for kids to eat? Or is this definitely not a place to bring the kids?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-82028208389309576792008-07-06T22:33:00.000-04:002008-07-06T22:33:00.000-04:00Mr.Realistically here.Last time I checked I didn't own a restaurant.Looks like the previous post was not glowing either.Just telling like it was I guess I really stepped on someones toes.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-51155628762508290082008-07-06T22:26:00.000-04:002008-07-06T22:26:00.000-04:00In response to Mr. Wow supporting Mr. Realistically, you obviously didn't read my comments too well or your took the Evelyn Woods' speed reading courses in the 80's and failed. <BR/><BR/>I didn't make any statements about his opinions but rather commented on his comments about "this type of restaurant surviving in P-ville. As far as knowing the owners names, maybe its because I take my time when reading the papers and retain information such as owners and their business records. Sorry if this is too progressive for you but maybe you should pay more attention. See ya around Evelyn.<BR/><BR/>Pete SchwettyAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-22631359177367292062008-07-06T11:42:00.000-04:002008-07-06T11:42:00.000-04:00Went to 101 last Thursday. Had a bunch of appitizers and drinks. The Tuna appitizer was ok (sauce at bottom soaked the tuna when cut which made difficult to keep seperate and taste the tuna) and the shrimp appitizer was decent but only had three for around $10. Also had stuffed mushrooms which had a quirky red sauce but were still pretty good. Salad was good. Drinks were decent as well. Rolls need to be improved as someone posted earlier.<BR/><BR/>Overall good experience for being open only a week or so and will try again in a couple months.Matt Ynoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-40556905106480977352008-07-06T03:25:00.000-04:002008-07-06T03:25:00.000-04:00Funny. In regards to the "Realistically" post, the only negative review I've heard around town is from a local restaurant owner who, a bit too vocally, slammed 101 Bridge in a remarkably similar fashion to the above post. Of course this person would *never* post untruths online about their competition, would they??Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-35158702656697041252008-07-04T00:30:00.000-04:002008-07-04T00:30:00.000-04:00101 Bridge is just what this town needed. No chicken caesar or baked<BR/>onion soup. This restaurant offers things I can't make at home, and the prices are reasonable<BR/>for the quality and creativity.<BR/>It is my new favorite restaurant. <BR/>The staff is freindly and they don't try to up sell you everything.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-57701903996910386842008-07-02T00:04:00.000-04:002008-07-02T00:04:00.000-04:00This comment has been removed by the author.Chelliehttp://www.blogger.com/profile/18173985781440307535noreply@blogger.comtag:blogger.com,1999:blog-29962318.post-30318323336590302952008-07-01T12:59:00.000-04:002008-07-01T12:59:00.000-04:00$240 dollars isn't chump change -- and with hearing that entrees are in the $20 to $30 range, I, too, want to see a menu online or on the door before I patronize this establishment. <BR/><BR/>At the $20 to $30 price range, you are paying for the experience as well as the food (another why I want to see a menu -- liberal use of fresh seafood, truffle oil, etc is reasonable -- lots of pasta dishes means there better be one heck of an "experience"!), so it is very legitmate to say "this restaurant isn't quite up to prime-time -- give it another 60 days."<BR/><BR/>If we're hearing the same reports 6 months from now, then it's time to give this place a total pass. Meanwhile, go with what is comfortable for your price range -- for me, for that price range -- I want a polished experience as well as great food, so I'll be waiting another 60 days after the menu is published to try it out. Your "price point" may vary.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-80776846108604593712008-07-01T12:30:00.000-04:002008-07-01T12:30:00.000-04:00Wow, we're all impressed that you know the restaurant oweners' names. Like that makes your opinion more credible than any others. You definitely sound bitter. Are you the owner of 101 or something? Or the mother of the owner? <BR/><BR/>I agree with the other Anonymous. If I'm spending $240, the food and service better be good! And that's why I'm going to wait a bit for all the kinks of a new business to be worked out. And until I see a menu on a website. It's the 21st century. Mr. Baxter needs to realize that. Not only does it inform those who are curious about what the restaurant has ... it also tells the world that their restaurant exists!!! Tell him that for me, Mr. Bitter Man Picking on Mr. Realisitcally. I'm sure you know his name and address ... maybe his e-mail address if he has the internet.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-45005283324849609002008-07-01T10:57:00.000-04:002008-07-01T10:57:00.000-04:00I would never eat at Burger King<BR/>and I do not understand the thinking of you people.You buy<BR/>an experience: I paid $240.00<BR/>for awful food, bad service,<BR/>extremely slow service,lack<BR/>of training and knowledge<BR/>of staff. I will not be swept<BR/>under the rug so easily.They<BR/>need to get with the program<BR/>and you folks need to realize<BR/>how capitalism works.Why attack<BR/>me for letting people know what<BR/>happened to me. Sorry the experience was not good, that is reality.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-26563283588214814272008-07-01T09:17:00.000-04:002008-07-01T09:17:00.000-04:00I agree with the "Anonymous" posting of 6/30 @ 11:53 PM. Perhaps "Realistically" should stick with his usual Burger King/MacDonald's dining.<BR/><BR/>Also, for those looking for a website, I'm sure that, in time, 101 Bridge will be added to the Baxter's website. After all, "Rome wasn't built in a day."Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-30050091511364436522008-07-01T01:19:00.000-04:002008-07-01T01:19:00.000-04:00the only thing that matters to me<BR/>as a consumer is that the product<BR/>is a value for my money. Hopefully<BR/>the establishment will be able to deliver that on my next visit because it fell miserably short<BR/>this time. As for your statictics<BR/>and demographics I do not care.<BR/>You sound bitter about something<BR/>try it yourself.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-30029341086524010432008-06-30T23:53:00.000-04:002008-06-30T23:53:00.000-04:00I love how people think that a "high end" restaurant can't make it in P-ville. Mr Realistically seems to think that for a restaurant of a higher caliber to survive in "this" town they need luck or some other voodoo. <BR/><BR/>Hmmm, maby Mr Realistically should look at the demographics of this town and the surrounding towns. The demographics according to Pat Ryan who owns Ryans Pub in West Chester and Smokey Joes in Philly (an institution in Philly) say that there is more than enough money in P-ville for great food and drinks. Or maybe Mr Realistically can ask the owners of Iron Hill why they moved to P-ville. Or maybe ask Andrew at Majolica named one of the top 50 restaurants in Philly by food critics (that all of Philadelphia) and ask him how his high priced restaurant is doing. Or maybe you can ask Declin and Connor how Molly McGuires is doing and why their opening up a high end martini and whiskey bar. <BR/><BR/>The point is that these are the professionals and they say the demographics say "great" in P-ville. So stop making stupid comments about how you don't think an establishment will do well in "this" town. I guarantee you 101 will be around a lot longer than you will.<BR/><BR/>101 is owned by Baxters which has some successful establishments (although not my style) 101 restaurant sure is my style. The food will work itself out and they will provide a great dining experience for anyone. I assume Mr Realistically has never owned a restaurant and doesn't understand that a "soft opening" is just to work the kinks out (as he hoped). Great investigative work.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-53223779033275762332008-06-30T23:21:00.000-04:002008-06-30T23:21:00.000-04:00Realistically, You want to<BR/>wait a while to try this place.<BR/>Surely my ridiculously bad dining<BR/>experience must be chocked up to<BR/>newness.Everyone was very nice<BR/>but serious progress will have<BR/>to happen in order for this establishment to survive in this<BR/>town, in this category of restaurant,and this price range.<BR/><BR/>Good luck!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-10077770756121174022008-06-30T20:52:00.000-04:002008-06-30T20:52:00.000-04:00Tried it on Sunday... Excellent service, great atmosphere, and food like this town hasn't seen. A must for those who truly enjoy dining!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-16455365720902739882008-06-30T10:43:00.000-04:002008-06-30T10:43:00.000-04:00My mother & I ate there Sunday evening. The service was great & the food was wonderful. The only disappointment was that the dinner rolls came out frozen. We had the italian salad app., scallop/crab ravioli. duck & lemon/blueberry tart.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29962318.post-16355135609390621382008-06-30T08:42:00.000-04:002008-06-30T08:42:00.000-04:00We ate there Friday night on a whim. Because it was First Friday, it appeared that casual dress was allowed, but one would feel at ease dressed up as well. We ordered the Scallop Tart, Prime Rib, and Scallop and Crab Raviolis. All terrific with interesting flavors. It didn't look like alot of food but we were stuffed - no room for dessert.<BR/>Entrees in the 20-30 range.Anonymousnoreply@blogger.com